wj2pp Privacy Policy

wj2pp ("we", "us", "our") is committed to protecting the privacy and personal data of all users who access or use the wj2pp website and related services (collectively, the "Services"). This Privacy Policy describes the types of personal information we collect, the purposes for which we use it, the circumstances in which we may share it with third parties, and the rights available to you under applicable data protection principles. This policy applies to all users of the wj2pp platform, including users accessing the Services from Bangladesh.

By registering an account with wj2pp or otherwise using the Services, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this policy, you should discontinue use of the Services immediately.

wj2pp collects personal data through several channels — directly from you when you register or interact with the Services, automatically as you use the platform, and occasionally from third-party partners. The table below summarises the categories of data we collect, how we obtain them, and why:

wj2pp uses your personal data only for legitimate purposes directly connected to the operation of the Services and compliance with applicable legal obligations. Specifically, your data may be used to:

• Create, verify, and maintain your account, including identity verification (KYC) and age confirmation (21+).
• Process deposits, withdrawals, and all financial transactions via bKash, Nagad, Rocket, Upay, Visa, and Mastercard in Bangladeshi Taka.
• Provide customer support and respond to enquiries, complaints, and account-related requests submitted via [email protected].
• Monitor platform usage to detect and prevent fraud, money laundering, abuse of bonuses, and other prohibited conduct as described in the Terms and Conditions.
• Support responsible gaming by monitoring patterns that may indicate problem gambling and enabling access to self-exclusion, deposit limit, and session time tools.
• Send service-related communications, including account notifications, security alerts, transaction confirmations, and — where you have opted in — promotional offers relevant to your activity.

wj2pp processes personal data on one or more of the following legal bases, depending on the specific purpose of processing:

• Contractual necessity — processing required to fulfil the Terms and Conditions you agreed to when registering your account, including account management, transaction processing, and identity verification.
• Legal obligation — processing required to comply with applicable law, including anti-money laundering regulations, identity verification requirements, and regulatory reporting obligations.
• Legitimate interests — processing carried out in furtherance of wj2pp's legitimate business interests, including fraud detection, platform security, and service improvement, where such interests are not overridden by your rights.
• Consent — processing of data for marketing communications and optional personalisation features, where you have provided explicit consent. You may withdraw consent at any time without penalty.

wj2pp does not sell your personal data. We may share your personal information with third parties only in the following limited circumstances:

• Payment processors and financial service providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard) — solely for the purpose of processing your deposits and withdrawals in Bangladeshi Taka.
• Game content providers and platform technology partners — solely where technically required to deliver the gaming services you have accessed, under strict data processing agreements that prohibit secondary use.
• Regulatory authorities and law enforcement — where wj2pp is required by law or a binding legal order to disclose personal data. We will notify you of such disclosure where permitted by law.
• Fraud prevention and security services — where sharing is necessary to detect, investigate, or prevent fraudulent activity or other illegal conduct affecting wj2pp or its users.

All third parties with whom wj2pp shares personal data are required to handle that data in a manner consistent with this Privacy Policy and applicable law. wj2pp does not permit third parties to use your data for their own independent marketing or analytical purposes.

wj2pp uses cookies and similar browser-based tracking technologies to operate the platform, maintain your session, and improve the quality of the Services. The following categories of cookies are used:

• Essential cookies — strictly necessary for the platform to function, including session management, login state, and security token validation. These cannot be disabled without breaking core functionality.
• Analytics cookies — used to understand how users navigate the platform, which features are most used, and where technical issues occur. Analytics data is aggregated and does not identify individual users.
• Preference cookies — used to remember your platform settings and preferences, such as language selection, so you do not need to re-configure them on each visit.

wj2pp does not use third-party advertising cookies or permit advertising networks to place tracking pixels on the platform. The cookies used by wj2pp are limited to those necessary for platform operation and service quality.

wj2pp retains personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, including to comply with legal, regulatory, accounting, and reporting obligations. In practice, this means: account data is retained for the lifetime of the account and for a minimum of five years following account closure; transaction data is retained for a minimum of five years from the date of the transaction; technical and usage data is retained for a maximum of 24 months from collection.

After the applicable retention period has expired, personal data is securely deleted or anonymised in a manner that prevents re-identification. Where data is anonymised rather than deleted, it may be retained indefinitely for aggregated statistical purposes without identifying individual users.

As a user of wj2pp, you have the following rights in relation to your personal data. To exercise any of these rights, contact [email protected] with the subject line "Privacy Request":

wj2pp implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include 256-bit SSL/TLS encryption for all data in transit, encrypted storage for all data at rest, strict access controls limiting data access to authorised personnel with a documented business need, regular internal security reviews, and monitoring for unusual access patterns or suspicious activity indicative of a data breach.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, wj2pp will notify affected users without undue delay and will take all reasonable steps to mitigate the impact of the breach. Please note that no security system is entirely impenetrable; you are responsible for maintaining the confidentiality of your account credentials and should contact [email protected] immediately if you suspect unauthorised access to your account.

wj2pp Services are strictly intended for adults aged 21 and above. wj2pp does not knowingly collect or process personal data relating to individuals under the age of 21. If you are under 21 years of age, you must not use the Services or submit any personal information to wj2pp. If wj2pp discovers that personal data has been collected from a user under the age of 21 without appropriate age verification, that data will be deleted immediately and the associated account will be permanently closed.

wj2pp may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the Services we offer. When material changes are made, we will update the effective date at the top of this page. Where changes are significant, we may also notify registered users via the email address associated with their account.

Your continued use of wj2pp following any update to this Privacy Policy constitutes your acceptance of the revised policy. We recommend reviewing this page periodically to stay informed of how your data is being protected. If you do not accept the revised policy, you must discontinue use of the Services and may close your account by contacting [email protected].

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how wj2pp handles your personal data, please contact our support team. We are available 24 hours a day, 7 days a week and aim to respond to all privacy-related enquiries within 72 hours.